Uninterrupted monitoring — even during #Lockdown

21 Apr 2020

Industry Insights
With South Africa still in lockdown, more and more businesses are slipping into despair. While some businesses can function with their employees working from home, this is not a luxury that all can afford. At Newsclip, everything continues — business as usual.

What does this mean for our clients? Well, it means that they can access their data at a time when they need it most. So, how have we managed to ensure that our clients receive uninterrupted coverage during the most disruptive event the world has ever seen?

The onset of the Coronavirus has really kicked us into gear, and has given us a chance to see what our teams, and our systems, are really capable of.

Our employees are geared to remote working

We’ve always been focused on giving our employees as much flexibility as possible — so having to get 200 people to work from home has been an unsurprisingly smooth process.

In the past, we’ve had our employees working from home, from the Drakensberg mountains, from local beaches and even from the Bali beachfront!

Last year, we formalised our flexible working structure, dubbed the ‘workation’ policy. This gave our employees the freedom to work from anywhere in the world. And, on top of this freedom of movement, we‘ve also shifted our working hours to ensure everyone gets the most out of the hours they work. We’ve said goodbye to the usual ‘8 to 5’ hours and said hello to a brand new way of doing things (which we’ll be announcing soon).

“As always, our dynamic workforce continues to see us keeping up with the way that the media industry is going — not only in terms of company image and solutions offered but also how working hours and working standards are set and met," says Madelein Ludeke, human capital manager.

The freedom to work remotely has not only benefited our staff — it’s also meant a huge increase in productivity, which is a win for our clients. Our print content, in particular, is being processed and delivered quicker than ever before, since no one is wasting time stuck in traffic.

Our systems are designed for the future

In order to survive the coronavirus’ effect on business, companies need to be powered by technology. Having invested in developing smart AI-powered systems for over a decade, we unwittingly bolstered ourselves against the current pandemic.

Our in-house development team has built a brand new broadcast monitoring system that allows all of our broadcast scanners to process radio and television clippings from anywhere in the world. As long as our staff has access to a computer and an Internet connection, we’re in business — no matter how long this lockdown lasts!

The inclusion of AI-powered tech into our systems has ensured that we always remain a step ahead of the rest — and it means that we are able to offer our clients the same great service, even though we’re all working from home.

We’ve also embraced cloud-based operations, fully in line with Amazon S3 architecture. This means that all of our operations can be deployed from online servers absolutely anywhere in the world. Further, all of the client login portals have been developed as Progressive Web Applications, meaning that they can be accessed from any device with the exact same navigation.

We've long been working on future-proofing our environment to ensure that we can offer top-notch services regardless of what the world throws at us. We are immensely proud of how well our people and our systems have handled the new way of doing things — so now, let us help you!
There isn’t a single business that hasn’t been affected by the COVID-19 crisis, and because of that, media monitoring has become a necessity — not a luxury. Check out our blog to find out more about how we can help you during these trying times.